The food is decent, however the service is subpar. Do not order to go, as it will take at least 15 minutes past your set "pick up" time to receive your order, even if there are few customers in the restaurant. Employees are nice, but do not seem to care much about helping customers and have no sense of urgency. They appear to be fully staffed, but function as if they had only half the staff necessary.
If you want wings, do not take the order to go. The servers are pretty nice when you are sitting at a table. But when you want your order to go, they will let you wait for at least 15 minutes even though your order will be ready in like 5 minutes. Another thing is that there supposed to be ten wings and two flavors in a small traditional pack, but every time when I got home and opened my box, there was only nine and looked gross like those were left by other customers who did not finish their meal. Also if you really have to order to go, make sure you check your bag to see if you have your additional sauce in there. Literally every single time when I asked them for ranch, the servers were not putting the sauce in the bag. They smile at you and are really polite but what they really did made me feel like they were day dreaming all the time. Not to mention that I even paid tips for orders to go.
I want to say they need to bring backnowledge the waiters and waitresses. They always made the experience fun.
The service and food is A-1. I always get the garlic parm and Asian zing. Best flavor combination when it comes to wings. The Buffalo chips are bang city with the queso cheese dip. Ranch on EVERYTHING.
This is a fast food style BBW. Order at the front like you would at McDonalds and wait for your buzzer to go off. Go to the counter and search for your food. Ranch was .65 and so were the carrots and celery. Everything is extra or so it was that day. Probably will not be back to this location. Good news is you do not have to tip.
Boneless wings were just fine. Clean restaurant, polite and attentive staff, but this has to be the ONLY place in america that CHARGES for dressing and celery with an order of wings!!! I mean seriously. Glad I only have a little left on my gift card, so I can go non-chain instead.
Buffalo Wild Wings is a US Meal Takeaway based in Iowa City, Iowa. Buffalo Wild Wings is located at 201 S Clinton St #120, Iowa City, IA 52240, USA.
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