Great experience here and super helpful for both my daughter and me.
My Dr was great. The office is nice (although it made me slightly uncomfortable for some reason). They have coffee and it looks very professional. It may just be my bad experience, so try if you want. Anyway, my negative experience that had me switch to another practice was that I gave this place 5 tries. 2 out of those 5 times, I entered, walked to the desk, told my name and who I was there to see. They told me they had no record of an appointment for me.
This place has you pay like $50-100 if you miss an appointment, which I never have, but yet they can't get my appointment right? What if they put me in the wrong day and I get fined for it? They didn't seem to believe that it was their mistake this time, so how do I know if they would forgo the fine if they scheduled me at some random time and then I missed it. I was thinking, "That's kind of a scary thought."
I will never go back, Kim is rude and stuck up. She acts like you are wasting her time and looks down upon you, instead of what she is suppose to do.. be encouraging, supportive, uplifting. She is clearly in the wrong career path!
They never return your phone calls. You have to call 6 times or more a day to talk to anyone. Because of no return phone, left me with out care or meds.
This last time I went in and the same thing happened. No record of an appointment at all. I'm normally very forgiving on these things. However, this was the second time I'd taken time out of my day to come to my appointment, only to not have an appointment actually scheduled. They offered to get me in to see my Dr in 2 hrs, but I just couldn't believe this happened again, and figured it wasn't worth it. So I asked for the slip to transfer my records to another Dr.
So that was my bad experience. Would not go back. Would not recommend. Feel free to try for yourself though. Both times this happened I believe I had called on the phone to schedule, rather than doing it at the desk when I left. So it could just be an issue with that method getting recorded.
I asked if I was scheduled for any time that week (thinking I'd put the wrong date in my phone when scheduling). Nope! I wasn't scheduled at all. The first time I thought, oh well maybe I made a mistake. They told me my Dr had a cancellation and could see me soon anyway, so I waited and got in after about 30 minutes.
Psychiatric Associates seems great upfront, but they screw you over as hard as they can. I went in for ADD testing, was told it was going to be relatively cheap, and then once I was done they told me it cost 3x more than I was originally told, and then had the audacity to tell me that they never told me the initial price. Then, I requested the notes from the consultation to be released to me, and they have been completely unresponsive and not giving me what I'm asking for. They keep coming up with excuses. Do not go to Psychiatric Associates. Absolutely disgusted with my experience here.
Psychiatric Associates is a US Doctor based in Iowa City, Iowa. Psychiatric Associates is located at 673 Westbury Dr, Iowa City, IA 52245, USA.
Please contact with Psychiatric Associates using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Psychiatric Associates opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Doctor in Iowa City