My husband and I just purchased a new home in Marion, IA and we could tell the carpet hadn't been cleaned in a long time, if ever. The carpet was worn and there were a couple very visible stains in the living room. We considered replacing the entire carpet, but we had a limited budget so decided to keep the carpet and just get it cleaned instead. After doing some research and reading reviews we decided to go with American Dream, and we are SO glad we did! We cannot believe the results. The carpet in our house looks BRAND NEW! I wish I had taken before/after pictures because it doesn't look like the same carpet. The stains are gone and the carpet doesn't look flattened or worn anymore. Thank you to Bill for such great customer service and explaining to us how his machines and carpet cleaning methods are so effective. We will be using them again in the future, without a doubt!
They were able to save one bedroom, which looks great. Looks like new carpet.
Bill Harris, owner, cleaned our 3 Story, 3 BR/2.5 BA townhouse when we moved out. Carpets had not been cleaned in 7 yrs. We had lots of food stains on beige carpet from kid spills. What Bill did was amazing, the carpets looked like new. Highly recommend and will use Bill at our new place as we have cream colored carpet here. A+
First off, let me thank you for the exceptional customer service. Not only did you ensure that I was pleased with the result, but initially took the time to understand my objectives and suggested a level of service that was appropriate and didn't try to "over sell" me. Wade was very pleasant. The carpet looks great and refreshed. It definitely is a better cleaning method than the other guys out there. The high traffic areas turned out better than I expected considering the amount of dirt and low quality of carpet. I would use your company again and will recommend to friends and family.
They did the black light walk through with me, showed me where there spots where bad and advised me fairly if and were the carpet could be "saved" by cleaning. Sadly it wasn't. Most of the spots made it down to the sub-floor.
I inherited a house that was riddled with cat urine spots and smell.
I'm going to have them seal the spots in the sub floor based upon the amazing experience I had. Thanks for making my day in a crappy situation!
Throughout the the entire process Bill gave me suggestions on how to save money even though it would he wouldn't make a sale. He even texted me the day after and gave me another suggestion. Cut out and replace the pad where the spots were really bad.
When I called to make an appointment, Bill listened to my concerns and I was able to get an appointment within 2 days.
I have had (2) different carpet cleaning companies clean my white carpet multiple times. After being unsatisfied with the results, I decided to give American Dream the opportunity. It's now been 3 days since the service and reflecting back on the result, I'm a very happy customer. American Dream was prompt (on-time), efficient, very respectful to me and of my house and furniture. American Dream handled everything with care. This effort transitioned over into the carpet cleaning result. My white carpet was very clean, free and clear of stains the previous service providers failed to get out. Additionally, their price point was much more appealing given the additional care they provide for you carpet (scotch guard), and Microban. Lastly, American Dream finished the job by providing a bottle cleaning solution and brochure explaining all the details of the service, how to remove any future stains cause by owner, and other misc. important details pertaining to carpet care. This service goes levels above their competition. I'll continue to be a loyal customer if American Dream continues to maintain this level service. Thanks American Dream!
American Dream Carpet Cleaning is a US Laundry based in Iowa City, Iowa. American Dream Carpet Cleaning is located at 103 E College St #100, Iowa City, IA 52240, USA.
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