Never again.
The service department charged full book rates (manufacturer time estimates * $109/hr) for over a dozen repairs - double-dipping on shop time for things like removing/replacing the fuel tank, fairing, plastics, etc…, telling me that if they didn’t use that time for the repair, they’d be using it for diagnosis. Adding insult to injury, after waiting 2 weeks for the repairs and then paying the > $2,500 bill, the bike wouldn’t start. As if that weren’t enough, my cramp-buster is missing, along with the contents of one of my fairing pockets (including my registration, proof of insurance and a pair clear Oakley’s for night riding).
I’ve owned my Triumph for almost 2 decades and it’s been in a shop for > 1 week only twice – both times w/Sun&Fun, and I’ve been shocked by a repair bill only twice – both times w/Sun&Fun. After the first bad experience, the owner encouraged us to give them another try because they’d changed location and staff, but I was fooled twice (shame on me).
They're very attentive, not pushy and have great stock.
This place is a joke. They close at 6 but they fill the showroom at 530 so u can't even get in the building. Nobody said a word to help me or even welcome me into the business. I've literally been there twice this year to have the same experience. 0 out of 5 stars.
Popped in just to browse around. Friendly people chatted with me for a while with no sales pressure. Nice visit, will be back.
Sun&Fun’s service department just used my bike to take me for a ride (and I don’t like to be taken), so there’s no doubt that it’s worth the drive to Des Moines or Dubuque for better and faster service at a fraction of the price.
Went to this shop With an appointment had a oil leak had been going there for like 5 years but when sun and fun took over the service sucked cause they told me the oil leak couldnt be fixxed and they kept my bike longer the young guy in the service dept rather talk to his girl freind and one of the parts guys is really rude to avoid cause they told me it could be fixxed and i took to another place they fixxed it and it took them a hour to do very unhappy id give them a Negative 5 if they had that on their deal What a joke
Sun Fun Motorsports is a US Car Dealer based in Iowa City, Iowa. Sun Fun Motorsports is located at 155 Escort Ln SW, Iowa City, IA 52240, USA.
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