If you want a very pleasant and satisfying car-buying experience, stop in at Iowa City Toyota and ask for Kristine Waters. She and the other folks in the sales and service departments will treat you like a friend. I'm hooked for life. I have to drive nearly 100 miles to get there but it is well worth the trip.
Shout out to the wonderful Troy Knapp at Toyota City for helping us find an awesome new (to us) car! It was great to get to buy a car from the folks who have been such great supporters of local arts organizations, The Englert Theatre included. We love our new ride and recommend Troy as an honest, no smoke and mirrors car salesman. He'll also keep you smiling.
I recently had our van in for factory recall work and thought maybe I should have them fix the side door since it stopped working earlier. Toyota’s service person told me via phone the price to fix it They told me it would be cheaper to do now while doing recall since they would need to take "the door off". Service person claimed it would save an hour worth of labor. I said that's fine go ahead.... after picking up and several $$$$$ later... I picked up my van and noticed that the door didn't come off at all! I live on gravel and could tell door wasn't removed as stated no hand prints from "removing the door". All work was done from the inside of van I later figured out. After looking into the fix myself I see the average person can do it in a 1-1/2 hrs. Toyota had no problem charging more than 3 hours. I thought they could have been more honest and upfront. They had no problem giving me a quote for repair, not a penny cheaper not having to remove the door as stated. I probably won’t be going back to have any “non-recall” work performed.
We are so pleased with Kristine and all her efforts. We love the car! We were recommended from our dear customer here at Forever Nails....Lisa. Lisa told me how great this dealership is, so went to see for ourselves. Kevin and i worked with Kristine to find the exact make and model we wanted. A Toyota Highlander 2017.
My contact Mark Hussar was superb!!from the 1st visit to the last visit including the service sections was a pleasure. absolutely a recommend for a good Toyota experience.
Toyota Of Iowa City is a US Car Dealer based in Iowa City, Iowa. Toyota Of Iowa City is located at 1445 IA-1, Iowa City, IA 52246, USA.
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